State Farm® Insurance Agent Hemina Patel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Narcy Fonseca
October 14, 2026
5
out of
5
rating by Narcy Fonseca
"Sofi … es una persona muy professional. Y da muy bien servicio . Se las Recomiendo 100/100"
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Chicago and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Faraz Khan
October 3, 2026
5
out of
5
rating by Faraz Khan
"Sofia Her kindness and dedication really stood out to me. She made what could have been a stressful process feel easy and reassuring. The customer service I received was exceptional—quick, efficient, and most importantly, caring. I truly appreciate everything she did for me and would highly recommend her to anyone looking for someone who genuinely cares about their clients!"
We responded:
"Thank you for your review, Faraz! I'm glad Sofia made your experience smooth and reassuring. We appreciate your recommendation and are always here if you need anything else!"
Peter Roberts
October 1, 2026
4
out of
5
rating by Peter Roberts
"Long time customeraking insurance adjustments - completed successfully!"
We responded:
"Thank you for your review, Peter! I'm glad to hear that your insurance adjustments were completed successfully. We appreciate your continued support and are here to assist with any other needs you might have. Let us know if we can help with anything else!"
Omar Rodriguez
September 30, 2026
5
out of
5
rating by Omar Rodriguez
"Great service, been with them for 10 years, Sofia always helping out ,Great service, fast and polite definitely recommend to give them a call"
We responded:
"Omar, thank you for taking the time to leave us a review! I'm happy to hear that you've had a great experience with us over the past decade. Sofia is indeed a valuable part of our team, and I'm glad she's been able to assist you so well. We appreciate your recommendation! Let us know if we can help with anything else!"
Ngai Cobb
September 30, 2026
5
out of
5
rating by Ngai Cobb
"Excellent agency to deal with."
We responded:
"Ngai, thank you for taking the time to leave us a review! I'm happy to hear that you find our office excellent to deal with. We appreciate your support!"
Mrs Hurtado
September 23, 2026
5
out of
5
rating by Mrs Hurtado
"I cannot recommend Sofia enough! She is very courteous, friendly always goes above and beyond. Such a good experience with her. Always takes the time to explain and make everything right. Thank you for making life easier."
We responded:
"Thank you, Mrs. Hurtado! I'm so happy to hear about your positive experience with Sofia. It's wonderful to know she made things easier for you by taking the time to explain everything. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Ulysses Lozada
September 18, 2026
5
out of
5
rating by Ulysses Lozada
"I spoke to Sofia about adding my son to our car insurance. She went over my payment options in detail and what to expect on the renew policy. She was very polite, knowledgeable and streamline the process . I have been with Statefarm for over 20 years now. Always fantastic service and straight to the point."
We responded:
"Thank you, Ulysses! I'm happy to hear that Sofia was able to assist you with adding your son to your car insurance and that she made the process smooth and clear. It's wonderful to know you've been with us for over 20 years and continue to receive fantastic service. We're always here to help if you need anything else!"
Wael Shaqboua
September 15, 2026
5
out of
5
rating by Wael Shaqboua
"It's great people lily Bryson very helpful"
We responded:
"Thank you, Wael, for your review! I'm happy to know our team was able to help you. We appreciate your support and are here if you need anything else!"
Daniel Delgado
September 10, 2026
5
out of
5
rating by Daniel Delgado
"Excellent work. Fast and reliable people always helping. Hemina always trying to help you with policy and best interests for you will recommend to family and friends been with this State Farm for more than 10 years."
We responded:
"Thank you for your long-standing loyalty, Daniel! We appreciate your kind words and the trust you've placed in us over the years. If there's anything you ever need, we're here for you. Thanks for the recommendation!"
Sylvia Cobb
September 9, 2026
5
out of
5
rating by Sylvia Cobb
"Hemina was awesome, she put together great coverage for my vehicle for a great price. Thanks for being patient and answering all my questions."
We responded:
"Sylvia, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and that we could help you find the right coverage. It's always our goal to provide thorough and patient service. Feel free to reach out if you need anything else!"
Ana López
September 8, 2026
5
out of
5
rating by Ana López
"Lily is part of the team and she is very helpful and kind. Professionally and honestly"
We responded:
"Ana, thank you for taking the time to leave us a review! I'm glad you found our team helpful and kind. We always strive to provide professional and honest service. Let us know if we can help with anything else!"
Trisha Caoile
August 29, 2026
5
out of
5
rating by Trisha Caoile
"Insurance is hard enough to navigate, but the team here is at least responsive and extremely helpful!"
We responded:
"Trisha, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive and helpful. Navigating insurance can be tricky, and we're here to make it as smooth as possible for you. Feel free to reach out if you need anything else!"
Daisy Martinez
August 17, 2026
5
out of
5
rating by Daisy Martinez
"Great customer service. We have been customers for over 13 years now. Hemina is very pleasant to work with. If we have questions she is always there to answer."
We responded:
"Daisy, thank you for taking the time to leave us a review! I'm happy to hear that you've had a positive experience with our office over the years. It's wonderful to know that our commitment to being available and helpful has made a difference for you. We're always here if you have more questions or need assistance. Thanks for being with us for so long!"
Sean Dwyer
August 5, 2026
5
out of
5
rating by Sean Dwyer
"Super friendly/helpful and actually called just to get to know me a little better. I have never experienced that with an insurance agent. Definitely happy to have switched from progressive."
We responded:
"Sean, thank you for taking the time to leave us a review! I'm glad to hear you felt welcomed and appreciated during our call. It's important to us to build genuine connections with those we serve. We're happy to have you with us! Let us know if we can help with anything else!"
Amy Garland
August 1, 2026
5
out of
5
rating by Amy Garland
"We have been with Hemina for many years. She is always available, helpful and responsive to any questions or claims. Highly recommend her!"
We responded:
"Thank you, Amy! I'm really happy to hear that you've had such a positive experience with our office over the years. Being available and responsive to your needs is important to us. We appreciate your recommendation! Let us know if we can help with anything else!"
Jose Monteros
June 13, 2026
5
out of
5
rating by Jose Monteros
"Hemina's office has been great to work with. All staff had been great and available when in need."
We responded:
"Jose, thank you for taking the time to leave us a review! I'm happy to hear that our office has been great to work with and that our team has been there for you when needed. We appreciate your support!"
Shahid Paul
June 12, 2026
5
out of
5
rating by Shahid Paul
"Excellent service"
We responded:
"Shahid, thank you for taking the time to leave us a review! I'm happy to know you received excellent service from our office. We're always here if you need anything else!"
Kirsten
April 28, 2026
5
out of
5
rating by Kirsten
"Hemina Patel has always responded promptly and helped with any questions or issues I've had. I've been a customer here for nearly 30 years!"
We responded:
"Thank you for your review, Kirsten! I'm glad to know that I've been able to assist you promptly over the years. Your loyalty for nearly 30 years is truly appreciated. If there's anything else you need, just let me know!"
Tiffany Lamar
April 16, 2026
5
out of
5
rating by Tiffany Lamar
"I just had an amazing experience with Hemina Patel and Sofia Chavez at State Farm! My family has been using State Farm for decades, and they really delivered with their help on my auto, renters, and life insurance. Both are friendly and took the time to answer all my questions. They made the process easy and stress-free. I highly recommend them if you need insurance – you won’t be disappointed!"
We responded:
"Thank you, Tiffany! I'm so happy to hear about your great experience with Sofia and me. It's fantastic that we could make everything easy and stress-free for you. We appreciate your recommendation and are always here to help with any insurance needs!"
Harshad Patel
April 14, 2026
5
out of
5
rating by Harshad Patel
"Very good service. I give A+"
We responded:
"Thank you, Harshad! I'm happy to know you had a great experience with our service. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
francine williams
March 28, 2026
5
out of
5
rating by francine williams
"Great agent and company. I have had an outstanding customer experience with them"
We responded:
"Thank you, Francine! I'm happy to know you had an outstanding experience with us. Our team is committed to providing excellent service, and your feedback means a lot. If you ever need anything else, feel free to reach out!"
Katy Sykes
March 11, 2026
5
out of
5
rating by Katy Sykes
"I am new to State Farm and spoke with Sofia Chavez over the phone and through email. She was extremely helpful, professional, and knowledgeable. If anyone asks I will definitely recommend State Farm!"
We responded:
"Thank you, Katy! I'm so happy to hear about your positive experience with Sofia. Our team is dedicated to providing helpful and professional service, and it's wonderful to know Sofia made a great impression. We appreciate your recommendation and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Angela Plamondon
March 6, 2026
5
out of
5
rating by Angela Plamondon
"Hemenia's office is fantastic, always follows up and very informative."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know that you find our office informative and appreciate our follow-ups. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Undertaker
March 3, 2026
5
out of
5
rating by Undertaker
"Sofia was very helpful and communicated very quickly"
We responded:
"Thank you! I'm happy to hear that Sofia was able to assist you efficiently. Our team is dedicated to providing prompt and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Vishal Patel
February 20, 2026
5
out of
5
rating by Vishal Patel
"Great service and I'm very happy to be a customer. Thank you so much for everything Heminaben Patel."
We responded:
"Thank you, Vishal! I'm glad to know you're happy with the service. Our team is dedicated to providing the best experience possible. If you ever need anything, feel free to reach out!"