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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jazmine Rodriguez

Jazmine Rodriguez

September 27, 2024

5  out of  5
rating by Jazmine Rodriguez
"I have been with Hemina Patel since my very first vehicle purchased. Her agency has provided knowledge and care in every stage of my adult life. Each time we meet, I learn more about my policy and the additional services that exist in today’s market. When it comes to my coverage I have peace of mind. When it comes to future changes, I know I have an agent I can turn to for guidance. Thank you to Hemina and team!"
We responded:
"Jazmine, thank you so much for your kind words and for being with us since your first car purchase! We're glad to know that our team has been able to provide you with the knowledge and care you need at every stage of your life. It's wonderful to hear that you feel at peace with your coverage and confident about future changes. We're always here to guide you and ensure you have the best possible experience. Thanks again for your trust and support! - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Julie Larson

September 27, 2024

5  out of  5
rating by Julie Larson
"I was guided thoroughly throughout the IRA rollover process. All of my questions were answered in a timely manner."
We responded:
"Julie, thank you for your wonderful review! I'm happy to know that you felt thoroughly guided through the IRA rollover process and that all your questions were answered promptly. Our team is committed to providing clear and timely assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Manu Patel

September 6, 2024

5  out of  5
rating by Manu Patel
"State farm Insurance agent Hamina Patel is insuring my vehicle & home for over 20 years. Great person and service with smile."
We responded:
"Manu, thank you for your kind words and for being a loyal customer for over 20 years! I'm glad to know you're happy with the service and support provided for your vehicle and home insurance. If you ever need anything, our office is here to help. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Ed Viveros

August 24, 2024

1  out of  5
rating by Ed Viveros
"You’ll get a better rate online even from State Farm themselves. Only thing they’re good for is raising your price every chance they get"
We responded:
"Hi Ed, Thank you for sharing your thoughts. While online options can be convenient, working directly with an agent can often help you find more discounts and ensure you have the right coverage to protect what matters most. We’d love the opportunity to discuss your options and explore potential savings. Please give us a call so we can assist you further."
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Jonathan Andersen

August 20, 2024

5  out of  5
rating by Jonathan Andersen
"Staff is always helpful"
We responded:
"Thank you, Jonathan. I'm glad our staff has been helpful. We're here for any future needs you may have. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Prashant Bodhanwala

August 19, 2024

5  out of  5
rating by Prashant Bodhanwala
"Awesome service and response and assistance when I needed to get a claim started and processed."
We responded:
"Thank you, Prashant, for your positive review. I'm glad you found our service and assistance helpful. We're always here to support you with any future needs or questions. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Autumn J

July 16, 2024

1  out of  5
rating by Autumn J
"WORST STATE FARM AGENT-HEMINA PATEL WILL NOT HELP ME GET MY VEHICLE FIXED AFTER STATE FARM CLAIMS APPROVED BODY SHOP THAT I WAS SENT TOO DID MORE DAMAGE THEN REPAIRS"
We responded:
"Hi, Autimn. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Salma Karime

June 5, 2024

5  out of  5
rating by Salma Karime
"They made my process super easy, making my move to the USA and my new apartment very comfortable. Thanks a lot for the help! : )"
We responded:
"Salma, we are thrilled to have made your move to the USA and your new apartment comfortable! We're pleased to have been able to assist you with the process. Your satisfaction is our priority, and we're grateful for your positive feedback! If you need any further assistance, feel free to reach out. Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Maria Garceau

May 29, 2024

5  out of  5
rating by Maria Garceau
"Hemina is awesome! Great customer service!! I would recommend her to everyone, you won't be disappointed!"
We responded:
"Maria, it was a pleasure to work with you! It's truly gratifying to hear your feedback. Thank you for choosing me and my team for your insurance needs! - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
Profile photo of Dylan Walsh

Dylan Walsh

April 25, 2024

5  out of  5
rating by Dylan Walsh
"This is my first experience buying condo insurance, so I'm very new to all of it. Hemina and all of her colleagues have been extraordinarily proactive and helpful in getting me the coverage my family and I need while talking me through the nuances. I cannot recommend working with them highly enough!"
We responded:
"Hi, Dylan! We thank you so much for choosing our agency when searching for condo insurance! We know it can be daunting going through the steps/logistics of insurance as a whole, however, our priority is always to make it easy for our clients so we are happy to hear that we delivered! Please stop by if there is anything else we can do for you! - Hemina Patel - State Farm Insurance Agent | Chicago, IL"
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Dayo Olowokande

April 10, 2024

5  out of  5
rating by Dayo Olowokande
"Professional, courteous, transparent!"
We responded:
"Dayo, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Hemina Patel - State Farm Insurance Agent"
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Daniel Delgado

March 12, 2024

5  out of  5
rating by Daniel Delgado
"Excellent work. Fast and reliable people always helping. Hemina always trying to help you with policy and best interests for you will recommend to family and friends been with this State Farm for more than 10 years."
We responded:
"Thank you for your long-standing loyalty, Daniel! We appreciate your kind words and the trust you've placed in us over the years. If there's anything you ever need, we're here for you. Thanks for the recommendation!"
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LaTonya Jones

March 5, 2024

5  out of  5
rating by LaTonya Jones
"Hemina and her team has been my insurance agent for many years! I truly respect and appreciate her work ethic and commitment to quality customer service. She is very personable and cares about the details. Her office staff is extremely helpful and diligent when it comes to handling any issues that may arise. Thank you Hemina and I look forward to continue working with this agency."
We responded:
"Thank you for your positive rating, LaTonya! At our Hemina Patel State Farm office, customer satisfaction is our top priority. Thank you for giving us the chance to help you with your insurance needs."
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joan bueta

January 25, 2024

5  out of  5
rating by joan bueta
"Hemina and her team are very reliable and they are easy to talk to. She takes care of me and our family for insurance needs. Highly recommended! Thank you for for the great service!"
We responded:
"Thank you for the wonderful review, Joan! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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krystle pagan

November 8, 2023

5  out of  5
rating by krystle pagan
"I have been getting insurance with this office for many years and Hemina and her staff is always looking out for there customers and making sure we have the best rates. I highly recommend using them as your insurance company. Big shout out to Sofie she is one of the best agents very knowledgeable."
We responded:
"Thank you for taking the time to leave us a review, Krystle. Our State Farm office in Chicago would be nothing without policyholders like you!"
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Autman

November 4, 2023

1  out of  5
rating by Autman
"Do not use Hemina Patel. She will not do anything to help you, except send you to a body shop that not only DOES Not fix your car but actually makes it worse. She is not friendly and not willing to help you at all."
We responded:
"I'm sorry to hear about your negative experience with our office. We take customer feedback seriously and are committed to addressing your concerns. Our claims department has been actively engaged in working with you to resolve this issue. If you have any additional questions or require further assistance, please do not hesitate to contact our office or claims department. Your satisfaction is important to us, and we are dedicated to making things right. Thank you for bringing this matter to our attention."
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Tom Moore

October 26, 2023

5  out of  5
rating by Tom Moore
"Hemina and staff (Sofia/Arcelia) have always been there when I needed them most. Thanks for ALL the years!"
We responded:
"We love seeing five-stars, Tom! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Dave Melzer

October 24, 2023

5  out of  5
rating by Dave Melzer
"The State Farm service agent Sofia was excellent. She was a skilled communicator, knowledgeable, efficient and prompt in providing information about my requested changes to my policy. As a State Farm customer for about 50 years, Sofia was fantastic!"
We responded:
"Hi Dave! Thank you for the five-star rating for Sofia! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Debbie Fernandez

October 20, 2023

5  out of  5
rating by Debbie Fernandez
"Was with Hermina for years until i left Illinois. Her office was always super helpful and professional!"
We responded:
"We love seeing five-stars, Debbie! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Kathleen Rider

September 22, 2023

5  out of  5
rating by Kathleen Rider
"I have been with Hermina for the longest time. She has been very helpful every time I've called her, even if it was for the stupidest question. I would highly recommend her to anyone who needs insurance."
We responded:
"Kathleen, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Veracruz Fencing

Veracruz Fencing

September 6, 2023

5  out of  5
rating by Veracruz Fencing
"Thank you for providing excellent service and information."
We responded:
"Delia, we found great joy in working with you. Thank you for entrusting us with your insurance coverage needs!"
Profile photo of Nimesh Patel

Nimesh Patel

August 14, 2023

5  out of  5
rating by Nimesh Patel
"Nice service"
We responded:
"Nimesh, we are thankful for your positive rating! Your trust in our team to manage your insurance policies is truly valued."
Profile photo of Harin Patel

Harin Patel

August 8, 2023

5  out of  5
rating by Harin Patel
"We appreciate quick response, understanding of our insurance needs and mapping it with right policy."
We responded:
"Harin, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy!"
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Ashley Lemasters

July 28, 2023

5  out of  5
rating by Ashley Lemasters
"Hemina is my agent for car, rental, and motorcycle. She and her office always deliver amazing customer service. They respond quickly and have helped me through lots of questions. Highly recommend their office!"
We responded:
"Thank you for the five-star rating, Ashley! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Jose Padilla

July 14, 2023

5  out of  5
rating by Jose Padilla
"Hemina and her staff have always been helpful and patient as we deal with situations of everyday life. Thank you for being there."
We responded:
"Jose, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"