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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aref Hijaz

March 26, 2025

5  out of  5
rating by Aref Hijaz
"I have been Hemina’s client since I moved to Chicago. Hemina and her staff are always very helpful, friendly and respectful. They always make sure that the customer is satisfied. I recommend you try Hemina for all your insurance needs."
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Faraz Khan

March 24, 2025

5  out of  5
rating by Faraz Khan
"Alyssa is very knowledgeable and she helped me with getting the best insurance rate to match my needs! She helped me through the whole process and was very patient and kindhearted trying to understand. Very good customer service experience, quick and efficient."
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Eduardo Aleman

March 16, 2025

5  out of  5
rating by Eduardo Aleman
"Excellent service was very helpful and professional with every question I had."
We responded:
"Thank you, Eduardo, for your wonderful feedback! I'm happy to know that you found our service helpful and professional. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Shiny James

March 6, 2025

5  out of  5
rating by Shiny James
"Excellent service!!!"
We responded:
"Thank you, Shiny, for your fantastic review! I'm glad you had an excellent experience with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Prashant Bodhanwala

February 21, 2025

5  out of  5
rating by Prashant Bodhanwala
"Awesome service and response and assistance when I needed to get a claim started and processed."
We responded:
"Thank you, Prashant, for your positive review. I'm glad you found our service and assistance helpful. We're always here to support you with any future needs or questions. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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lulu Adrianzen

February 18, 2025

5  out of  5
rating by lulu Adrianzen
"I’m very happy with the service I get"
We responded:
"Thank you, Lulu, for sharing your positive experience! I'm glad to know you're happy with the service."
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Alberto Zayas

February 17, 2025

5  out of  5
rating by Alberto Zayas
"Excellent service by everyone at the office, been with agency for years and plan to continue."
We responded:
"Thank you for the five-stars, Alberto! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Ricneshia Johnson

February 14, 2025

5  out of  5
rating by Ricneshia Johnson
"Hemina is definitely one of the best insurance agents I have ever met with Statefarm. She very thorough and family oriented. Very caring hands down she treats my husband and I like family.Each time I’ve had to file a claim she made sure it went nice and easy. We’ve couldn’t have asked for a better agent."
We responded:
"Thank you so much, Ricneshia! I'm truly grateful for your kind words. It's wonderful to know that you and your husband feel like family and that I've been able to make your claims process smooth and easy. If there's anything else you need, please don't hesitate to reach out."
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Nancy Lopez

February 10, 2025

5  out of  5
rating by Nancy Lopez
"The staff at Hemina Patels office are very professional and friendly! I highly recommend them for any of your insurance needs!"
We responded:
"Thank you for the five-stars Nancy!"
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yohanes girata

February 7, 2025

5  out of  5
rating by yohanes girata
"Quality customer care,fast and reasonable prices.Thank you."
We responded:
"Thank you, Yohanes, for your wonderful feedback! I'm happy to know you appreciated our customer care and found our prices reasonable. If you have any questions or need assistance in the future, feel free to reach out."
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William Ochoa

February 4, 2025

5  out of  5
rating by William Ochoa
"I have nothing but good things to say about Hemina’s office. Her staff has always been friendly, knowledgeable, and happy to help. If you are looking for a new agent look no further."
We responded:
"Thank you, William, for your wonderful feedback! I'm glad to know that our team's friendliness and expertise have made a positive impact. If you ever need assistance or have questions, we're here to help."
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dharmendra patel

February 3, 2025

5  out of  5
rating by dharmendra patel
"State Farm have good and quick service thank you Hemina Patel so much"
We responded:
"Thank you, Dharmendra, for your kind words! I'm happy to know that you appreciated the quick service. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Linda K

February 3, 2025

1  out of  5
rating by Linda K
"If you never have to file a claim, then this is the place for you. State Farm offers discounted prices if you bundle. However, you should expect to be dropped if you have to file any claims. We have been at our place for over 10 years. Never had to file a claim until 2024. We had filed 2 claims due to water damage and then were told they no longer would cover us. Hemina is rarely in and it’s difficult to speak to her directly. If you want better service and attention, look elsewhere. Spoke with Sophia at the office, and she was helpful and tried her best to explain how homeowner insurance claims/policy work. I appreciate her willingness to help."
We responded:
"Linda, we understand how frustrating policy changes can be. Our office has been in direct communication with your household regarding the non-renewal, and we strive to provide clear and prompt support. While decisions on claims and policy renewals are handled by State Farm corporate, we are always here to assist with any questions or next steps. Please feel free to reach out if we can help in any way"
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Lucia Guallpa

January 23, 2025

5  out of  5
rating by Lucia Guallpa
"Servicio rápido eficiente y professional Siempre al pendiente de las necesidades del cliente ."
We responded:
"Thank you, Lucia for the five-star rating! We’re honored to have you as a customer at our State Farm office in Chicago, IL."
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b p

November 25, 2024

5  out of  5
rating by b p
"Hemina Patel is knowledgeable, friendly and always ready to answer your questions. I highly recommend her for any insurance policies. She is very supportive and her staff is always helpful too."
We responded:
"Thank you for your wonderful review! I'm glad you found our service knowledgeable and friendly. It's great to know that you feel supported by both me and my team. We're always here to help with any questions you may have. Your recommendation means a lot to us!"
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Lillian Martinez

October 8, 2024

5  out of  5
rating by Lillian Martinez
"Thank you Hermina Patel and staff for all the years of great service!!"
We responded:
"Lillian, thank you so much for your kind words and for being a loyal customer over the years! I'm grateful for your trust in our office and happy to know that you’ve had great experiences with our team. We're always here to assist you with any future needs or questions. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Jazmine Rodriguez

September 27, 2024

5  out of  5
rating by Jazmine Rodriguez
"I have been with Hemina Patel since my very first vehicle purchased. Her agency has provided knowledge and care in every stage of my adult life. Each time we meet, I learn more about my policy and the additional services that exist in today’s market. When it comes to my coverage I have peace of mind. When it comes to future changes, I know I have an agent I can turn to for guidance. Thank you to Hemina and team!"
We responded:
"Jazmine, thank you so much for your kind words and for being with us since your first car purchase! We're glad to know that our team has been able to provide you with the knowledge and care you need at every stage of your life. It's wonderful to hear that you feel at peace with your coverage and confident about future changes. We're always here to guide you and ensure you have the best possible experience. Thanks again for your trust and support! - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Julie Larson

September 27, 2024

5  out of  5
rating by Julie Larson
"I was guided thoroughly throughout the IRA rollover process. All of my questions were answered in a timely manner."
We responded:
"Julie, thank you for your wonderful review! I'm happy to know that you felt thoroughly guided through the IRA rollover process and that all your questions were answered promptly. Our team is committed to providing clear and timely assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Manu Patel

September 6, 2024

5  out of  5
rating by Manu Patel
"State farm Insurance agent Hamina Patel is insuring my vehicle & home for over 20 years. Great person and service with smile."
We responded:
"Manu, thank you for your kind words and for being a loyal customer for over 20 years! I'm glad to know you're happy with the service and support provided for your vehicle and home insurance. If you ever need anything, our office is here to help. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Ed Viveros

August 24, 2024

1  out of  5
rating by Ed Viveros
"You’ll get a better rate online even from State Farm themselves. Only thing they’re good for is raising your price every chance they get"
We responded:
"Hi Ed, Thank you for sharing your thoughts. While online options can be convenient, working directly with an agent can often help you find more discounts and ensure you have the right coverage to protect what matters most. We’d love the opportunity to discuss your options and explore potential savings. Please give us a call so we can assist you further."
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Jonathan Andersen

August 20, 2024

5  out of  5
rating by Jonathan Andersen
"Staff is always helpful"
We responded:
"Thank you, Jonathan. I'm glad our staff has been helpful. We're here for any future needs you may have. - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Autumn J

July 16, 2024

1  out of  5
rating by Autumn J
"WORST STATE FARM AGENT-HEMINA PATEL WILL NOT HELP ME GET MY VEHICLE FIXED AFTER STATE FARM CLAIMS APPROVED BODY SHOP THAT I WAS SENT TOO DID MORE DAMAGE THEN REPAIRS"
We responded:
"Hi, Autimn. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Salma Karime

June 5, 2024

5  out of  5
rating by Salma Karime
"They made my process super easy, making my move to the USA and my new apartment very comfortable. Thanks a lot for the help! : )"
We responded:
"Salma, we are thrilled to have made your move to the USA and your new apartment comfortable! We're pleased to have been able to assist you with the process. Your satisfaction is our priority, and we're grateful for your positive feedback! If you need any further assistance, feel free to reach out. Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Maria Garceau

May 29, 2024

5  out of  5
rating by Maria Garceau
"Hemina is awesome! Great customer service!! I would recommend her to everyone, you won't be disappointed!"
We responded:
"Maria, it was a pleasure to work with you! It's truly gratifying to hear your feedback. Thank you for choosing me and my team for your insurance needs! - Hemina Patel - State Farm Insurance Agent, Chicago, IL"
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Dylan Walsh

April 25, 2024

5  out of  5
rating by Dylan Walsh
"This is my first experience buying condo insurance, so I'm very new to all of it. Hemina and all of her colleagues have been extraordinarily proactive and helpful in getting me the coverage my family and I need while talking me through the nuances. I cannot recommend working with them highly enough!"
We responded:
"Hi, Dylan! We thank you so much for choosing our agency when searching for condo insurance! We know it can be daunting going through the steps/logistics of insurance as a whole, however, our priority is always to make it easy for our clients so we are happy to hear that we delivered! Please stop by if there is anything else we can do for you! - Hemina Patel - State Farm Insurance Agent | Chicago, IL"